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Riverwood Inn Policies

Guaranteed Suite and Board Room Reservations
Suite reservations may be guaranteed with a deposit of one night's stay via a major Credit Card. Please note that all credit card deposits are processed immediately and applied towards your final check out bill.

Continental breakfast is offered as part of your suite rate from 7.00-9.00 am weekdays (8.00-10.00 am on weekends). A continental "breakfast in a basket" delivered to your door is included in the suite rate.

Guaranteed Conference Floor or "exclusive" entire RiverWood Inn Reservations
Reservations for group functions and/or special occasions may be guaranteed with a 25% deposit at time of booking. A second deposit of an additional 25% is required 90 days prior to function. Deposits will be refunded in full if cancelled 90 days in advance of function date otherwise deposit(s) will be forfeited.

Cancellation Policy
Reservation deposits will be refunded in full if cancelled more than 72 hours in advance of your arrival. If you must cancel within 72 hours of arrival, please call us immediately so we can try and rebook your room, if we can your deposit will be refunded in full. If we are unable to rebook your room, you will have a "one-time" 60-day term to reserve another booking date otherwise your deposit will be forfeited.

Early Departure
Early departures are considered cancellations and are subject to forfeiture of your one night deposit payment. If we are able to rebook your room, we will refund your deposit.

Late Arrivals
If you will be arriving after 6:00 p.m., please let us know.

Check In
Guest rooms are normally ready by 3:00 p.m.

Check Out
11:00 a.m. or by arrangement.

Damages
Guests will be held responsible for any damages to the room and/or furnishings during their period of occupancy. Signatures on the "Check-in" agreement acknowledge permission to charge a credit account for damages incurred.

No Smoking
Smoking at RiverWood Inn is absolutely prohibited thus any smoking in suites or common areas will result in a charge of an extra $250.00 on the registered credit card associated with the room for extra cleaning and fumigating.

Pets are NOT permitted (only under special circumstances and at an additional charge).

If you have any questions, or would like to make a reservation, please:

Phone us toll free at 1-888-673-5155
E-mail: